Results oriented problem solver and seeker of excellence, who strives to continue a career in information technology. Special skills and interest in Business Intelligence. Knowledgeable of, and experienced with MicroStrategy and SAP BusinessObjects. Familiar with SQL (Oracle and SQL Server) and BusinessObjects InfoView. Able to complete important projects with little or no supervision or support. Extensive experience interacting directly with clients. Resourceful, friendly, hardworking, and willing to do what it takes to become a successful member of the team.
Achievements/Skills
Information
Technology Skills
Experience
building and maintaining reports, attributes, and metrics based on business
customer requirements.
Experience
analyzing a report SQL query against Data Warehouse data to troubleshoot where
report or data issues exist.
Experience
with carrying out MicroStrategy Administrative tasks such as User Access,
Security Roles, and object migrations.
Recently
was part of a team which upgraded our MicroStrategy Platform from version 9.0.1
to 9.3.1 with great success.
Experience
supporting VBA* macros to provide a method of extracting and transforming data
before dropping files be loaded.
Ability
to achieve objectives as well as create and work on independent side projects
to aid the company and the user.
Helpdesk
experience and ability to troubleshoot problems with technology running Mac OS systems.
Experience
with basic UNIX and Windows Batch scripting.
Classroom
experience with Object Oriented Programming languages including C++ and Java
Communication Skills
Strong
Self-Starter who is both self-reliant and a capable member of a team.
Communicated
with clientele by phone and provided customer support.
Developed
strong communication skills in a high pressure environment.
Work Experience
2014-Present,
Application Developer Senior Consultant, Allstate Insurance, Northbrook,
IL
2010-2014,
Application Developer, Allstate Insurance, Northbrook, IL
2010-2010,
District Technician, Community Consolidated School District #46,
Grayslake, IL
Education
Grand Rapids Community College – 2009-
2011
Major
in Computer Programming
Grand
Valley State University – 2002 – 2007
B.S.
in Communications from School of Communications
Areas of
Experience
Business
Intelligence, MicroStrategy (9.0.1/9.3.1), BusinessObjects (Crystal
Reports/Infoview), SQL (Oracle [Primarily] and SQL Server), Microsoft Office
2010, Visual Basic.NET, VisualBasic for Applications*, UNIX/Windows Batch
Scripting.
